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There's a new way to take care of your computer maintenance and end-user support needs - BellSolutions.net's Advanced Maintenance and Support program (BAMS).
BAMS is designed to act as your internal IT department to provide general systems maintenance and end-user technical support on a regular basis. We are a single-point of contact for multi-vendor maintenance, availability issues and problem management.
Why do you need BAMS? We often find our clients are paying us to bring their systems back from a critical situation, costing much more than if the system were properly maintained. And when your team needs help, other IT firms often take hours or even days to arrive on-site. BAMS gives your team direct access to our helpdesk where our technicians solve up to 70% of all technical support issues remotely!
What's included?
| World-Class IT Support |
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With over 25 years of experience supporting computerized accounting and business systems, we understand the need to outsource and our sophisticated tools are designed to minimize your Total Cost of Ownership (TCO) and maximize your Return On Investment (ROI).
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| Month-To-Month Contract |
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The BAMS service is only offered on a monthly basis - you will never be subjected to a multi-year contract.
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| No Cancellation Fees |
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If you are not completely satisfied with our BAMS service, you can cancel -at anytime, for any reason - with a simple 30-day notice.
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| Fixed Monthly Investment |
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BAMS gives you the piece-of-mind that your IT systems are secure and reliable. And a fixed monthly investment keeps the surprises to a minimum.
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You can trust our industry certified technicians. Every BellSolutions.net technician is a Microsoft Certified Systems Engineer (MCSE) and has at least one specialty such as Exchange, SQL, CRM, etc. to their credit. When your team needs help, they can request support directly from our website or call our toll-free Support Hotline. As a BAMS client, your request is placed first in our queue and we'll contact your right away. It's that simple.
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